Terrible fit Most items I have bought on Facebook are from China and impossible to send back the cheap plastic garbage they sell. Not sure why, I felt I already did what they say to do in order to get an ok to receive a refund. This closet organizer has over 5,000 reviews on Amazon—is it worth it? Particularly love the dresses and high waisted skirts that clinch st the waist beautifully. Browse Categories. Shoes were to small, terrible workmanship on the inside of both heels resulting in almost a pleating of material. jeanie_mckamey@hotmail.com, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Oh by the way I’m too embarrassed to give them to anyone, ugh. I ordered 2 pairs of shoes. From our experience, Jane is a legit clothing website that was reliable, but from overall Jane.com reviews, we gave it a 6.9 rating out of 10 stars. Shame for making poorest quality items, false advertising and selling them. Non-existent customer service and absolutely inferior product. Among these: A mother who was still being mentally-tortured by the memories of her own traumatic childhood of sexual abuse by her father and physical abuse by her mother, who punished the little girl for stealing her husband by locking her in a rat-infested closet. There are a number of complaints in the BBB. Such a poor experience at every level. Sneakers looked good in the ads, but are cheap, poorly made and sized weirdly. They were slow to respond and the shoes were way too small. Learn how to stay safe during COVID-19 in our new guide: I'll let the discount go. We use cookies for analytics, personalization, and ads. Marva Jane's Closet LLC is a New York Domestic Limited-Liability Company filed On March 22, 2021. I cannot afford this Do not buy anything from this place! Be careful of these Chinese sites they will take your money and hide out! Whether you are attending prom for the first... We’re in this together! 36 % 4 Rated 4 stars out of 5. There response Over a month for delivery. It sounds like too much trouble to return them so I guess I'll just donate them to the Salvation Army! Serrao! Pure nonsense! They are a bad company. Grammatical error their's not mine. This organization is not BBB accredited. Welcome to Jane Closet. They are too narrow for my feet. 942189-scs it has been since august 27th. They were shipped in a bag therefore they Do yourself a favor and stay away from these scammer RIPOFF artists! They are actually in China. They should be shut down now! ABSOLUTE CRAP! June 8, 2020 I bought a pair of sandals online at janecloset.com. The admin of the support team said that it is a bra and cannot be returned per their policy, "I hope you can understand" yes but the product is defective - no refund. Customer service took forever to respond, wanted pictures and then told me they were the correct size but no mention of the workmanship. Close Cart. The Registered Agent on file for this company is Marva Jane's Closet LLC and is located at 9900 Spectrum Drive, Austin, TX 78717. I will be contacting my bank, BBB, and who ever else I can contact! No refund, no shoes, no contact back. I purchased shoes at September 7.2020, was patiently waiting for 23 days, my order never arrived, I thought this store is located in the USA but I find out with tracking number it is located all the way in China, my order sits in China for 23 days without progress. Do not buy from them. The shoes should have been forwarded to my new address. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Concern #2 at checkout "where is the PayPal option?" Janet's Closet has a wide variety of platform heels & wigs. Are there other similar companies to janecloset.com that are less expensive or better? Service 21 Frustrated by underutilized storage space? 18 % 3 Rated 3 stars out of 5. Their return policy says 10 days and I know they are going to wait until the time limit has expired. Never again! No I cant! Did not know that is coming from Vietnam! They are poorly made, nothing orthopedic about arch, and the shoes fit differently on each foot. I emailed with pictures and requested a refund. Products used:I ordered two pairs of the same style shoe. It's a Facebook scam. They do not fit and I wish to return them. Also, no where in their website do they say NO returns. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Wrong size, refusing to answer my emails for a refund, I should have looked up reviews before I chose Janecloset.com. Unfortunately I never thought to check reviews before I ordered! I'm so upset that this has happened. AZZY Premium Orthopedic Casual Sneaker, Casual Orthopedic Walking Shoes 2020 Design — Sale price $29.95 + Save $23.59. Left 2 email messages, no response. I also noticed that the same AZZY orthopedic shoes on different sites. So I guess, I will just throw them away. Awful quality, damaged items, multiple misalignment, impossible yo close! Message from USPS said they disposed of them rather than forward them at the sender's request. (Should have read the whole policy...my bad.) These shoes were made in China and didn't arrive until mid October. If I could give a zero, I would. Username Password Remember Me Login with Facebook Login with Twitter Login with Google Forgot your password? As many others have noted, this company is a real scam. We must all unite to get this web site shut down. I adore this brand. Adelaide mother-to-be, Maria Digeronimo opens her unborn daughter Valentino’s closet, where she keeps the baby’s wardrobe for her first 14 years. They do accept returns for any reason at their warehouse. Your cart. Then, I would never purchase anything from JaneCloset again. RUNNNNNNNNNNNNNNNN from them! Contact us for support and advices. I tried to return them, but it took 2 emails and several weeks to obtain a response. Review Latest Reports. I emailed them June 8 to ask when I could expect the shoes to ship as I was planning on travelling. Phone # not working due to staff working from home because of corona virus Where are NO stars? You can't. However, in their response to my request, they stated that it would be too expensive to return them (return goes to Vietnam), so they would try to see if I could obtain a 30% discount on a future purchase. New store policies coming for stuff sold in 2018 under the new brand Jane's Naughty Closet. I've contacted Jane Closet several times. No refund with paying shipping to HONG KONG. Complaints Reviews Scams Lawsuits Frauds Reported.™ by consumers, for consumers... Don't let them get away with it!® Let the truth be known!™ FILE A REPORT ...it's Free! You've already flagged this Tamara 2 reviews. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Legit online stores usually would accept paypal which I usually use. It would cost $27 to return them and I only paid $32.00 for the sneakers. They refuse to allow a return unless I pay for their return. I sent package back to address on package I would rate them a ZERO if that rating were available! This business is a scam. Jane Closet Reviews. What a horrible product! Finally received bras I have no shoes. Customer Reviews JANE AND THE SHOE LewisWrite a Review. I adore this brand! Learned my lesson to not buy a name brand. I bought a pair of shoes from them. Let us help future customers from getting cheated and put Janecloset OUT OF BUSINESS FOREVER! Reply. It's less of a headache if you don't purchase from them! Even though I should had read the reviews, sometimes you can't go by that but after seeing all the one ratings I know I would not had bought them. I have at least 4 emails with concerns, percentage off, where's my order and you took the money as soon as you received. 0 % 2 Rated 2 stars out of 5. Consumers complaining about Jane Closet most frequently mention customer service, orthopedic shoes and return policy problems. The message - if you buy from them, look closely at the only 4 reasons they will accept a refund. I said 7 1/2, but feet fit to the end. Save $30. I would rate as a ZERO if that was an option! Quality clothing and excellent customer service. Did. Sure enough, they were the wrong size ... too big. I just wanted an exchange and they would not do it. They would not give me a pre-paid label to send them back. I have filed a complaint with the BBB and contacted my bank to dispute the transaction. Can you share a success story using janescloset.com? Estimated Money Consumers Saved since 1997: $15,765,080,261.01. The site leads you to believe the product(s) are located in the continental US, but the order, which took forever to be placed and subsequently receive, came from SHANGHAI, CHINA! Excellent company. I was just sent a link to their so-called refund policy on a sketchy looking website within an email that states: "We are so sorry that cannot accept return/refund in this case." Their items look great online but they must come from another country for it to take over a month to receive yet their shipping company is in California. It’s all part and parcel of the wonderful world of shopping; sometimes we buy before we try, and later regret a rash decision..."When we tried to return the shoes, the company referred us to something further down on the return and refund policy - there are only 4 reasons for a return:"You receive an incorrect itemYour order contains damaged product(s)Your order is defectivePart of your order is missing from the package. We’re in this together! I would never recommend them to anyone! So in this case I will never shop with them again or recommend them to anyone. This company has yet to refund the 30% they said they would weeks ago. Poorly made. Concern #1 where do I access my discount. I clicked one star because I had to. Review Breakdown: 45 % 5 Rated 5 stars out of 5. The Celluloid Closet 1995 Watched Sep 18 , 2016 Sally Jane Black’s review published on Letterboxd: I got charged for shoes that never arrived. There is no return address, duh. I have spent several months trying to get instructions on how to return, but Customer Service has super slow response. I immediately checked out there return/refund policy and did exactly as it said. 0 % 1 Rated 1 stars out of 5. Tried wearing them and my feet hurt right away just walking for a couple of hours around the house. jeanie mckamey Stay safe with our COVID-19 guide. I purchased two pairs of shoes. Unbelievable, this was a gift for an elderly woman who needed orthopedic shoes desperately. Join FREE! DO NOT ORDER FROM THEM! Paid $50 You might as well make your own out of 2 liter coke bottles. Also the lining in the toe of the sneaker was torn. I even sent pictures of everything wrong with the product. The shoes i ordered took over a month to arrive and they are NOT at all what they promoted. Fighting it with my bank now. What a scam. DO NOT BUY. I could have walked there and back quicker. After two letters to their customer and an e-mail, I finally received a response, I will not get a refund because I didn't get their "approval " to return them! No returns, have to ship on your dime to Vietnam. They inundated the card company with pages of info, some in Chinese. I will continue complaining. Terrible crumpled pad in bras Ad said wide toe box. One pair way to small, the other pair to big. I was leery about paying because they only accept credit cards or debit cards. The catch - the return address was in Vietnam.Thanks to our credit card company, we eventually received a refund. Not a single item! My shoes claim to be in Hawthorne Ca since July 10th it is August 14th. Jane ranks 35th among Daily Deals sites. Useful. Do you love designer clothes and accessories at affordable prices? Contact Jane Closet Tracking Order Track Your Order Search; Cart; Cart. Consumers complaining about Jane most frequently mention customer service, tracking number and credit card problems. Good Housekeeping's Editor in Chief Jane Francisco enlisted the help of Horderly to organize her walk-in closet. She delivers a turn of impeccable authority and poise, her Jane is a padlocked closet of suppressed childhood trauma, sexual confusion and aggressive self-preservation. So now I have a bra that I paid $30.00 for & can't wear. Never buy anything from them. They send me a link to their refund policy. When I opened the bag, there was a number on the bag indicating my shoes size, but nothing inside the shoe to be sure that they were my size. Service 19 Although my husband is laughing right now because I have feet issues. Shoes are like wearing 2 left feet. Pretty much it was sorry but we are keeping your money but we can offer you 30% off your next purchase... not in this lifetime. Latest Reports. Were damaged in shipping. If you buy 2 pair you get 40% of. Jane Closet has a consumer rating of 1.1 stars from 258 reviews indicating that most customers are generally dissatisfied with their purchases. If you're in the Detroit area looking for queer friendly space this is it! Poor packaging and damage! I'm about to call to my bank and report this scam bugs. I ordered two pair of orthopedic shoes (that was description on their website). Ordered a bra and when it finally came in I found I could have gotten better quality from the $1 store, if that tells you anything. The first shoes were junk! Do not order anything from this company It is a scam. If I wanted an additional pair that would fit, they would give me 30%off. They are not orthopedic shoes and are poorly made. I ordered in July they arrived September 1st. Believe these other reviews-they are accurate. Jane.com has resolved 0 complaints. Total scam! Sizing has been pretty good and it pays to read the reviews and size guide for clothing items especially. Did. Have only discovered it last week through ASOS but already a massive fan and have since placed another 3 orders. Mary Jane Harper slipped through the cracks--an innocent child falling victim to the "grown-ups" around her. SERIOUSLY????? Jane Closet. Customer support required pictures of my foot measurement and shoe, then said i cant return them even though they dont fit since order filled correctly! Bras didn't fit, I returned them immediately, months ago. The dungeon is GREAT for all your dark fantasy's. I ordered 5 pairs of shoes (not cheap) on September 10 and not received none and or status of them??????? Now they ignore my emails because they never were going to refund me. Awful, still has not responded to my emails, calls, or texts. Jane Closet ranks 1316th among Women's Clothing sites. Claim your listing for free to respond to reviews, update your profile and manage your listing. Jane Closet has a consumer rating of 1.1 stars from 258 reviews indicating that most customers are generally dissatisfied with their purchases. Jane's 2018/2019 JS:ND 2013/2014 +JS+ 2012 !JSD! Well that didn't happen. Jane Closet ranks 1318th among Women's Clothing sites. When I emailed asking about tracking, I got a quick and complete response. They said I ordered the wrong size. Where's Weed connects you with trusted marijuana dispensaries and delivery services in your community, plus deals, strains, news and culture! However, it says a lot that the closet was able to withstand my cats swinging from my clothes like Jane and Tarzan (they collectively weigh 22 pounds, according to their last checkup). Poor craftsmanship; not Orthopaedic like claimed. One pair is too small and the other pair is too big and quality is below average. Their website states: "Jane Closet understands that occasionally we all make spontaneous purchases that we aren’t 100% happy with. Ridiculous. I wish to return them but have no idea how. The Gay & Lesbian Review / Worldwide (The G&LR) is a bimonthly magazine targeting an educated readership of gay, lesbian, bisexual, and transgender (GLBT) men and women. And the invalid reason? No phone number and no other contact information. I have plantar fasciitis and these shoes hardly have an insole. ! I hope so, there has to be many more companies out there deserving of our business! Is janecloset.com a scam or a legit company? Jane was just on top of it and going out of her way to make the process easy. Was so anxious to get my shoes, but when they arrived, they were too wide. And we’re also people, just like you. Poor quality, poor service, misleading. See BBB rating, reviews, complaints, & more. Everything I have read from these reviews is true. Closet London. (904 From 1001) - Jane Eyre, Charlotte Brontë Jane Eyre (originally published as Jane Eyre: An Autobiography) is a novel by English writer Charlotte Brontë, published under the pen name "Currer Bell", on 16 October 1847, by Smith, Elder & Co. of London, England. They are so big around the sides, you can stick all your fingers in there. On top of that, the bras I ordered were about 6 sizes smaller than indicated on their size chart. © 2021 Trustpilot, Inc. All rights reserved. OK it's free shipping. I can only echo what the other bad one star reviews have already stated. Customer Fit Survey: 73 %" Felt true to size " 100 %" Felt true to width "82 %" Moderate arch support " Additional Reviews. The one or two who received the items and had no problems, if that is true, you may not want to try your luck with this site ever again. JaneCloset is not very smart because I see a lot of complaints from people that have bought items from them & have had issues about returning an item. Janecloset is scamming customers! For one thing they debit your payment on the day you order the product. Don't get taken in by the shoes cuteness. Consumers complaining about Jane Closet most frequently mention customer service, orthopedic shoes and return policy problems. Doesn't look nothing like it did online. Ordered a pair of shoes, the ones you see online look suede, the ones I received are nothing but cheap plastic. We've been working on a new user … Nothing good. This stuff is EXCELLENT for Non-Mesh bodies. Share. I ordered my shoes July 21,2020. Reports filed: … 11 total reviews. They offered a 25% refund instead. Welcome to Jane Closet ! I ordered two pairs of shoes ($60 total) the first week in September and today the shoes arrived. Current Alerts For This Business . Cannot contact seller. What is your customer service phone number? And it takes days and days to get a response. We're a fashion and lifestyle brand that curate and promote the best products among thousands in the market to gift you the most innovative ones that you probably never heard about before. Are Rubbermaid Configurations Closet Kits worth it? I've done everything they've asked, and still they refuse to give me an address to return these items too. They responded to that email OVER two weeks later on June 25: "We are very sorry that our call center is being under reconstruction, … have been trying for six months to return merchandise: the items took so long to arrive I thought I had been scammed, When the shoes and bra did arrive they were poorly constructed and did not fit. I started placing an order for three pairs. Advanced Search. Long wait for items! I was leery about paying because they only accept credit cards or debit cards. From the product page: "We want you to be completely satisfied with the products you buy from us. We bought shoes from this company based on two statements on their website:1. 2011 *REMOVED* !J. And there’s no way to send it back. I received a pair of shoes that I ordered (took a very long time), but they were of poor quality and did not fit. I ordered 4 pair of orthotic sandals. Jane.com Customer Service Contacts +1 801 382 8585 +1 385 374 6700. I will not even pay $5 for this shoes and they are selling for $50. Do not waste time or money on this company. Total Visits since 1997: 9,008,617,292. They tell me to give them to a friend or donate them. They would fit better and be more comfortable. No guarantees on getting refund. 386 followers wearpajamasonsaturdays (4136 wearpajamasonsaturdays's feedback score is 4136) 100.0% wearpajamasonsaturdays has 100% Positive Feedback. I have a high arches - check - need cushion for lots of walking - check - feet swell sometimes, but not all of the time - check - don't like an orthopaedic look - check. It took six weeks for shoes to arrive, and they were in two different sizes that were not mine and did not fit. Can't leave a message, they aren't answering the phone. There was no return address nor a billing slip in the package. One shoe feels smaller than the other. This is why I ordered these shoes. It's a TOTAL RIPOFF!!! I ordered these shoes from Jane's Closet advertised on Facebook. Nobody even is responding!. If for ANY reason you are not satisfied with your purchase, please let us know."2. This Co. Sucks! Login. DOES NOT FIT!!! They need to be shut down and I honestly believe any good reviews are fake. However, they require that you pay shipping charges to HONG KONG -- which is more expensive than the $60 I spent on the merchandise. First let's just say that they lied about being located in New York City. Buyer Beware! Well....not so much so. Advanced Search. They ask you to send pictures of the packaging, the shoe sizes, etc. Dont ever order from this sleazy company! JS:ND stuff is sold as is for avatars who don't use "fitted" mesh or mesh bodies. Because you do not get product after 6 weeks and product is horribly cheap. I have been contacting them since I placed the order. Read all the reviews! They don't answer the phones or email. This is a seriously fake business. Worth the wait. After 4 or 5 emails, they gave me an address in Vietnam to return my $29.99 shoes and pay the $19.99 shipping. The sneakers were damaged with creases in the leather that does not come out. The shoes look like they were hand sewn and very poor quality. Should have read the reviews before ordering! I received my shoes and I can tell they are awesome!! From the return and refund policy: "Jane Closet understands that occasionally we all make spontaneous purchases that we aren’t 100% happy with. I bought two pairs and they came in a bag. Legit online stores usually would accept paypal which I usually use. They are like an export and import company. To find more information about reviews and trust on Sitejabber.com please visit. They were cheap so that was nice but when I got them, they were too small. 360 Lehi, Utah United States - 84043. jane.com. no help from this company! Took photos etc Emails They are the reason some people don’t order online- sad. I placed an order over 2 weeks ago and never received an email confiriming. The problem with places like this makes me want to just stick with Macy's, Amazon. I have to be in my feet the whole day because of my job and this shoes were a lifesaver. Tonight, I'm cleaning out my closet. The sent me a pair of shoes with a return address of California but when after two weeks of trying to return them they said they would have to be sent to Vietnam. View Mary Jane's Closet's marijuana menu, daily specials, reviews photos and more! My friends and I all found exactly what we were looking for thanks to the help of the friendly staff. Do not order from this company. We’re a wellness brand empowering people to live happy, healthy lives empowered by smart choices. Rating Summmary: 11. Products don't arrive. They told me I had to ship the shoes back to Thailand to get a refund. Jun 24, 2020; June 8, 2020 I bought a pair of sandals online at janecloset.com. Jane.com has an average consumer rating of 1 stars from 19 reviews. Their products are junk and will not allow returns. It took over 6 weeks for me to receive them and there was not a number for me to call about a return. Ordered a bra, they took it out of my account, didn't send a tracking number,( although looks like it would have been fake anyway), sent 3 emails, only one answered with no helpful info. It’s all part and parcel of the wonderful world of shopping". Cheap Chinese crap! After 1 month of waiting, the shoes are impossible to wear. all. Terrible customer service. I want my money back plus shipping It was really a joy to work with Closets of Tulsa, and I hope to have another project for them in the future. Boutique in Lehi, UT. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I've contacted them with pictures and measurements of shoes and my feet. The definitive site for Reviews, Trailers, Showtimes, and Tickets They never returned money, and never gave me an address to return the item. I didn't wear them, had the original packaging and contacted them right away, within 24 hours of receiving them. Very disappointing experience. I highly recommend them. Very cheap material. Good luck with return! It is now over 3 weeks and I still have no product. 1 star is being generous. Poor quality-no returns. Feel cheap. I’m going to dispute the charges ASAP. 2010 and Older *REMOVED* Policies. After I sent the pictures they wanted, they said that no refund because they sent the right size and color. Stay clear of this Chinese-run company.-Deb. I ordered shoes in Irvine from a CA based company and expected US made shoes. DO NOT order from this company. Synopsis:Rotten Tomatoes, home of the Tomatometer, is the most trusted measurement of quality for Movies & TV. It took over 5 weeks for my order to arrive, only to receive the wrong sizes. Was that was the norm for them to look that why. This company does not care about it's customer care or satisfaction. My toes were right up against the end and very narrow. how long do an order take, I want to know where my order is. The phone just rings and rings. So very sub par in material and workmanship. No response to email, no response to online form, no info on where to return, then after I complained to credit card, they wanted a picture of my foot next to the shoe to prove the size was wrong! They promise that all items can be returned for a refund. Please call the California Attorney General's Office and the Federal Trade Commission to report their unscrupulous business practices. Not only the new items have scratches, and poor quality, in addition, the buckles are not closing and asymmetrical!. The order arrived after four weeks from Hanoi South Korea. I am very disappointed Gain trust and grow your business with customer reviews. Consider converting a hall closet to a custom pantry or laundry closet.
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